Contact Us
At Bath Floor and More, we are here to assist you with questions about our products, orders, payments, delivery, returns, refunds, and other customer service matters.
If you need assistance, please contact us using one of the methods below.
Contact Information
Email: info@bathfloorandmore.shop
For general questions, order assistance, product information, returns, refunds, or other inquiries, you can contact us by email.
Phone: +31 62 189 3321
Our customer service team can be contacted by phone during our regular support hours.
Live Chat: Available 24/7
You can also contact us through the live chat available on our website.
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM
Time Zone: Central European Time (CET)
Live chat remains available 24/7, while telephone and other customer service requests are handled during our stated support hours.
Business Address
Bath, Floor and more
Diemerparklaan 52-54
1087 GM Amsterdam
Netherlands
What We Can Help With
Our customer support team can assist with:
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Product questions and product information
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Order status and order-related questions
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Payment-related questions
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Shipping and delivery information
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Returns and return requests
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Refund questions and refund status
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Damaged, defective, or incorrect products
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General complaints or customer service concerns
Order Support
If you are contacting us about an existing order, please include your order number in your message whenever possible. This helps us identify your order and provide the appropriate assistance.
For issues involving damaged, defective, or incorrectly supplied products, you may also be asked to provide photographs or additional information so that we can review the matter.
Please do not include unnecessary sensitive or payment information in your initial message.
Returns and Refunds
For information about returning a product, please review our Return Policy.
For information about refund eligibility and refund processing, please review our Refund Policy.
For delivery information, please review our Shipping Policy.
These policies are available on our website so customers can review the applicable conditions before contacting us or placing an order.
Contact Form
If a contact form is provided on this page, please complete the required fields accurately so that we can respond to your request.
When contacting us, please provide only the information necessary for us to handle your request.
Response to Customer Inquiries
We aim to respond to customer inquiries as promptly as reasonably possible during our customer support hours.
Response times may vary depending on the nature and complexity of the request.
Business Information
Store Name: Bath Floor and More
Legal Business Name: Bath, Floor and more
Business Address: Diemerparklaan 52-54, 1087 GM Amsterdam, Netherlands
VAT No.: NL856525224B01
Phone: +31 62 189 3321
Email: info@bathfloorandmore.shop
Live Chat: Available 24/7
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Time (CET)